07/2025 — Present

Data Center Support Technician

Amazon Web Services (AWS - Green Badge) — Contract

  • Deployed and configured physical server infrastructure, performing component-level installs, replacements, and upgrades across multi-rack environments
  • Assembled deployment kits with fiber/copper cabling, optics, and transceivers; validated port mappings and BOMs to ensure installation accuracy
  • Executed preventive maintenance, hardware diagnostics, and fault isolation to identify and remediate system-level failures
12/2024 — 07/2025

IT Support Specialist - Tier 2

Fairfax County Public Schools, Chief Information Technology Office — Part-Time

  • Resolved hardware, software, and network issues; deployed and configured Windows devices, peripherals, and classroom tech while managing accounts through Active Directory and Microsoft 365
  • Handled software installs, patches, and documentation of incidents and escalations in ServiceNow
05/2023 — 08/2023

Programming Instructor

LadCommunication — Internship

  • Taught JavaScript, Python, IT fundamentals, networking basics, cybersecurity, and software development using real-world coding scenarios and industry-standard tools
  • Designed and delivered tailored technical curriculum to strengthen student problem-solving, algorithmic thinking, and understanding of modern IT practices
2022 — 2026

B.S. Information Technology

George Mason University — GPA: 3.56

  • Expected graduation: May 2026
Graduated 06/2022

Advanced Studies High School Diploma

C.D Hylton — GPA: 3.63

  • Advanced studies track
Issued 01/2023

AWS Certified Cloud Practitioner

Amazon Web Services

  • Cloud fundamentals, core AWS services, security, architecture, pricing and support
Earned
Issued 05/2024

CodePath Technical Interview Prep

CodePath

  • Data structures, algorithms, and technical interview preparation
Earned
In Progress

RedHat Certified System Administrator (RHCSA)

Red Hat

  • Linux system administration, RHEL configuration, user management, file systems, and shell scripting
In Progress
In Progress

CompTIA Security+

CompTIA

  • Network security, threats and vulnerabilities, cryptography, identity management, and risk assessment
In Progress

Cloud & Monitoring

AWS EC2 IAM S3 Azure AD Terraform CloudWatch PagerDuty

Hardware & Data Center

SSD / RAM / GPU Transceivers Fiber / Copper Cabling POST Diagnostics Server Rack Ops

System Administration

Active Directory Microsoft 365 Exchange GPO ServiceNow RDP / SSH / KVM / IPMI

Programming & OS

JavaScript Python HTML / CSS Windows Linux (Ubuntu / CentOS) macOS

Proficiency

AWS / Cloud Infrastructure 85%
Hardware / Data Center Ops 90%
Windows / Active Directory 80%
Linux (Ubuntu / CentOS) 75%
JavaScript / Python 70%